TGA provides all the infrastructure components necessary for NGN communication in a cloud environment, with the most recent and advanced systems in the market. The well experienced TGA team designs and implements your NGN environment according to the project needs and, if requested, also performs maintenance and support services.
The TGA IVR solution – Blue Bolt – has been designed to meet the contemporary expectations of discerning customers. Conceived for centralized operation within any cloud environment, it comes with specific features for integrating and interacting with other platforms and services.
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The Blue Bolt ACD (Automatic Call Distribution) system has been specially designed to provide demanding customers with a top-featured ACD solution with full integration into high-level NGN environments and corporate infrastructures. It is a flexible, customizable and scalable solution that efficiently supports any corporate customer service at inbound missions.